Forum Discussion

RussStill's avatar
RussStill
Community Member
12 months ago

Launch Menu missing "Desktop" functions

I'm logged in and been using SL normally. Today, the launch menu won't let me start SL360. Any suggestions?   
Articulate 360
JonathanMenashe's avatar
JonathanMenashe
Community Member
12 months ago

Same here. Any news on this?

  • RussStill's avatar
    RussStill
    Community Member
    12 months ago

    Hi, Jonathan. I sent in a support ticket yesterday and someone from outside of the US replied saying that they wouldn't be able to investigate this problem until next week. Let's hope this means Monday!

     

  • RussStill's avatar
    RussStill
    Community Member
    12 months ago

    Ok, found the fix. Not on the website, but FROM THE APP, sign out, then back in. This resolved it for me. 

    • JulieAult1's avatar
      JulieAult1
      Community Member
      12 months ago

      Thanks for posting this fix. Worked for me!