Forum Discussion
BrendaHeilman
3 months agoCommunity Member
Learners Getting Stuck Randomly in Courses
Issue: SCORM 2004 v 3 & 4 courses getting stuck on random slides within an online course in our PeopleSoft LMS: next and submit buttons don't work. Strangely, some learners successfully complete th...
StevenBenassi
3 months agoStaff
Hi BrendaHeilman!
Sorry to hear your courses are getting stuck when viewed through your LMS! Thanks for sharing the troubleshooting steps you've tried so far!
Since the behavior is widespread across all courses, and the same problem cannot be replicated in SCORM Cloud, it's likely the issue is related to the LMS. Are you able to connect with your LMS administrator? They may request a debug log to help them dig deeper into the root cause.
In the meantime, I'm hopeful other community members working with PeopleSoft can offer insight or suggestions!