JavaScript Placement issues
I'm trying to recreate a course in Storyline that was originally done in Adobe Animate. The original had this animation where a flowchart would start big, shrink, move to the left, an outline box appear, and then an enlarged "selection" fade while growing into the middle of the screen. I was able to do this using the JavaScript feature and was thrilled with the final effect, it looked really good. Then I previewed it on a different monitor and nothing was lining up. I realized that this is due to relevant placement of the elements and that the screen size and resolutions were causing these issues. My original monitor is at 1920 x 1200 and the second one is 1920 x 1080. Additionally, I found that window sizing woudld also affects these placements. Is there anything I can do to make sure these elements always line up? Any help is appreciated.Imported NaturalReader Audio Changes in Storyline
Hi: I am experiencing an issue when importing audio files created in NaturalReader into Storyline 360. The original audio plays correctly before import, but the pronunciation changes after it is added to Storyline. For example, NaturalReader correctly pronounces "CA" as the abbreviation for Columbia Association. After the file is imported into Storyline, it sounds like "caw." Has anyone encountered this issue? Is Storyline processing or altering imported audio, and is there a recommended file format or export setting that prevents it? I am exporting the audio file as a WAV and this has never happened before. I am using the most updated version of Storyline. Thanks for any help, LesleySound Issues Upon Publishing
Hello, I have run into an issue with voiceovers not playing after a course has been published to our LMS. It works fine in the file and in review, but upon publishing it, we have gotten feedback that some slides have no sound. Weirder still is that it is inconsistent on which slides play with sound and which don't. Some users have no problems, while others have issues with multiple slides. (And because there is no sound playing, it also doesn't show CC on the slide.) I have tried: Having the sound linked to a trigger (play when slide begins) Delaying the sound by two seconds on each slide to give it a chance to load correctly Updating and republishing the course I am unclear as to whether this is an issue with Storyline, people's internet connections, or if it is our LMS causing problems, but any suggestions are appreciated!Rise courses across US & EU: Why are we still unable to transfer courses between data centers?
Articulate users working with clients in different regions (US + EU), did you know that you may hit a serious limitation in Rise? You can’t transfer Rise courses between data centers. Here’s the situation Articulate introduced the EU data center. Good move. But in practice, this split European users into two groups: Long-time users → most likely still on the US data center (unless they explicitly switched) Newer users → most likely on the EU data center (the new default for Europe) The problem? Rise courses cannot be shared across data centers. And Articulate’s solution? There isn’t one. Yes, you can switch from the US to the EU data center, but then you’re stuck: No migration path No export-import for Rise courses Switching data centers = rebuilding everything from scratch (!!!) What this means in real life For anyone working across multiple clients, this creates a real headache: Established European clients often stay on the US data center. Not by choice, but because rebuilding everything isn’t realistic. Newer European clients are most likely on the EU data center. Freelancers and agencies working across both end up stuck in between. Articulate’s “solution”? Ask your client to pay for an extra seat so you can work in their environment. Pay for two licenses yourself (US + EU). I think both are unacceptable. For a tool so widely used across Europe, the inability to move content between data centers is a significant gap. And I genuinely don’t understand why Articulate doesn’t prioritise finding a solution (a real solution!) to this issue. What I’d like to hear from European users Are you staying on the US data center because switching isn’t realistic? Has anyone actually switched to the EU data center? How are you dealing with this in client projects where you are on different data centers? And how do you feel about how Articulate is handling this?Embedded Videos and Locked Navigation
Hello Heroes, I'm working on a medical course for clinical staff and have been asked to embed a YouTube video that is less than 3 minutes in the course. Further, they want to ensure the learner has watched the video before moving forward in the course, which is pretty common. My first challenge was getting the embed code to work properly with the requested start/stop point. I was able to fine tune that embed code from YouTube using Copilot and it works great in Storyline. Here's where I'm stuck. I embedded the video on a slide by itself. On the previous slide, I have a notice that coming up next is a video with audio, etc. Then, when they click "NEXT" it goes to the embedded video and starts playing. To prevent the learner from moving forward in the course until ensuring they have viewed the video, I thought I could disable the next button and set a trigger to go to the next slide when the timeline ends. However, because it's an embedded video, the timeline is 2-3 seconds, basically whatever I make it and it ends up advancing to the next slide before the video starts. I could adjust the timeline so that it runs for the 2:50 and have a layer pop up at the end with a button to move forward? What would you recommend me doing to accomplish this? The course includes another video that I'll have to configure as well, so I would really like to learn how to do this so that it works reliably with little complications. And yes, I have tested the embed code in our LMS and it starts/stops exactly where I want. Appreciate your insights and assistance learning how to make this happen.Mac OSX - Another request for native app
I'm running a small business for which I plan on making full motion videos and click-by-click learning activities in SL. I haven't used this product in years so I'm just doing the 30 test before I start to buy company licenses. I would like to once again beg for a native MAC version, we got a copy of SL to run on VMWare Fusion, using a MacBook Air (M3 and m4 base model 8gb RAM). but without the upgraded ram isn't not as fluid, snappy or responsive as a native windows machine. Our company is small, we don't have budget for separate windows machines just for one app, nor do we want to replace our laptops with upgraded devices with more ram. So we'll stick with VMWare + Windows 11...but we really really want to express how much easier/cheaper life would be for our company if we had a native Mac OSX compatible version. Thanks.Animated "clickables" in my Articulate Presenter Scorm file aren't working
Hello! I've been working on converting a .ppt file using Articulate Presenter. When done, I'm uploading the SCORM file into an LMS. I've figured out most of it, but have one remaining big glitch: The person who created this .ppt used a ton of animations to create "flip cards," where the user clicks a text box to reveal info on another text box, then clicks again to return to the main slide. This is actually the reason I am using Articulate Presenter in the first place; when I originally saved/uploaded it as a .pptx file, the "clickables" don't work at all. When I save it as a .ppt show, it works, but my LMS doesn't take that kind of file. So I figured out how to use the Articulate feature, saved as a SCORM, and my LMS takes it fine....but the clickables still don't click or flip over. It took so long to get all of the animations set up right. Is there an easy fix I hope? Thanks! CStoryline block in Rise
I have a few interactive Storyline blocks that I'd like to add to a Rise course. Rather than placing them one after another as separate Storyline blocks, I'd prefer to organize them within something like a Tabs, Accordion, or possibly a Process block so learners can easily see the available interactions and launch only the one they're interested in. Is there a way to insert Storyline blocks into one of these Rise block types, or is there another approach you would recommend?
