advice
2409 TopicsOnly audio file as visible to screen readers?
Hello, I'm currently updating courses that have audio files on every slide. The audio files repeat the text on the slide and add additional information. There are images on the slides, too, that are there for decorative purposes. I am wondering if there is a best practice about what objects remain visible to screen readers in that case? I'm inclined to think the audio should be the only item that remains visible.Solved6Views0likes2CommentsText Won't Appear - What Next?
Hi, I am running into a real mystery with this project. I have a text entry field on slide 2.15. When I type into the text entry field in Slide View, the text appears in the field. But when I run through the whole scene in Scene View, I type on this slide and the text won't appear. If I put a button on the first slide and jump to slide 2.15 in Scene View, it still works. The issue only occurs if I go through all of the slides to get to 2.15. I feel like there might be something on a previous slide corrupting slide 2.15, maybe one of the codes? *Note: you only need to view Scene 2 for this issue. *Note: The audio is not finished.SolvedRise360 Section 508 Recommendations
Hello everyone, We are running into obstacles with Section 508 compliance, particularly when using Rise 360. While our defects vary in complexity, the main ones that our team is stumped on is "Content is announced in an illogical order," and focus order issues. We follow the same template for all lessons, but I am wondering if anyone in the community has ran into these issues or something similar? We have contacted the 508 office for assistance, but getting an outside perspective on things may be helpful. We keep our lessons fairly barebones, and again use the same template for everything. Are these issues caused by maybe a screen reader setting since we're getting wildly different scores (some courses passed, but some are getting extremely low scores despite the consistency in design), or is it a Rise360 setting we need to adjust? Any guidance is appreciated. Thanks!45Views0likes2CommentsAI Voice Changed Accent
Hello, I have been using the same Australian voice in my Rise 360 content since earlier this year. Australian Steve was perfect in every way. But now when I attempt to generate speech from a block of text, Steve somehow comes out sounding like American Steve. The settings are 100% identical in each case, yet one generates as American and one as Australian which is the one I want to use. Has anyone experienced anything similar and know how to fix it so my Aussie Steve can talk through the slides to my audience? I have attached some screenshots and a short screen recording showing the issue I am having and the changes of accents. Any advice appreciated :) Thank you!Solved406Views0likes10CommentsYoutube videos not playing inside the SCORM
Hi, I am reexporting a SCORM file from January after making a small text change, only now none of my videos work. I get this message... Videos are visible on the published page but when we click to play we get video unavailable error (as shown) and then the video plays in another tab. Export settings tried both: all export settings LMS: Go1 Youtube videos tried: both videos from our youtube channel and a random video from youtube Method: tried both embed and code I don't believe it is a YouTube issue because videos in my previous SCORM file still work fine. Please help with a solution.16Views0likes0CommentsHelp! LearnDash LMS and Rise360
The charity I work for has purchased LearnDash LMS. However, I am now told that Learndash is not a natively SCORM compliant system, and we will need to identify a further piece of software that allows uploading from Articulate RISE to Learndash. Does anyone have any advice on this? We really need to make this work and I have courses ready to go... Thank you!58Views1like2CommentsAI Avatar Videos and Accessibility
Hi Everyone! I'm working on an online orientation course and have created an AI generated Avatar to be the course's "guide." The way I have the Avatar set up is in video format so she can speak to the viewer. Right now the Avatar videos are set to Automatically play when the user is on the slide that a video is on. However, I'm trying to be cognizant of screen readers as I want the orientation course to be Accessible. I know that it's best practice to set videos up to either play when clicked or triggered but I kind of feel that that takes away from the role of the Avatar as the guide. Does anyone have any ideas of how I can set up these Avatar videos to make them work with a screen reader but not take away the guide role? Thanks!!22Views0likes0CommentsRise courses across US & EU: Why are we still unable to transfer courses between data centers?
Articulate users working with clients in different regions (US + EU), did you know that you may hit a serious limitation in Rise? You can’t transfer Rise courses between data centers. Here’s the situation Articulate introduced the EU data center. Good move. But in practice, this split European users into two groups: Long-time users → most likely still on the US data center (unless they explicitly switched) Newer users → most likely on the EU data center (the new default for Europe) The problem? Rise courses cannot be shared across data centers. And Articulate’s solution? There isn’t one. Yes, you can switch from the US to the EU data center, but then you’re stuck: No migration path No export-import for Rise courses Switching data centers = rebuilding everything from scratch (!!!) What this means in real life For anyone working across multiple clients, this creates a real headache: Established European clients often stay on the US data center. Not by choice, but because rebuilding everything isn’t realistic. Newer European clients are most likely on the EU data center. Freelancers and agencies working across both end up stuck in between. Articulate’s “solution”? Ask your client to pay for an extra seat so you can work in their environment. Pay for two licenses yourself (US + EU). I think both are unacceptable. For a tool so widely used across Europe, the inability to move content between data centers is a significant gap. And I genuinely don’t understand why Articulate doesn’t prioritise finding a solution (a real solution!) to this issue. What I’d like to hear from European users Are you staying on the US data center because switching isn’t realistic? Has anyone actually switched to the EU data center? How are you dealing with this in client projects where you are on different data centers? And how do you feel about how Articulate is handling this?271Views5likes8CommentsDoes anyone know how to get custom scoring to report to an LMS from Storyline?
We created a test with Custom Scoring. I cannot seem to figure out how to get my scoring to pull from the SCORM file. I have tested several things in SCORMcloud and I have tested it in Docebo and no matter what I change, my custom scoring will not seem to pull through.91Views0likes7CommentsCan you shuffle the slide order for question slides drawn from multiple question banks?
I'm creating a course that requires the learner to sort documents into three separate categories. The course will be an annual requirement, and the information is relatively stable, so I want to set it up so I don't have to update it every year. Is there a way to draw questions from three separate question banks, and then shuffle those questions so that the same category isn't always in the same spot in the question order (e.g., Cat-A on the first two slides, Cat-B on the third, and Cat-C the fourth). I'm up for any solution...even really creative ones! Thanks in advance for the help. JaySolved37Views0likes1Comment