Forum Discussion
Learners Getting Stuck Randomly in Courses
SinchuRaj-Really????!!! That would be fantastic! What would you need to debug? Logs? .js? Published output files?
Hello, just curious if you had any luck resolving this issue?
Thanks.
- BrendaHeilman6 months agoCommunity Member
We did mostly resolve this issue...it appears to have been some setting in PeopleSoft ELM LMS. Since we have our own server-based version of PeopleSoft, and finding programmers for that in -house, it's difficult to figure out those little switches that can affect these things, but our folks were able to greatly reduce the instances of this occurring with a programming switch of some kind on the LMS. We still do have some once in a great while, but the major issue seems to be mitigated.
- ErnieDomo6 months agoCommunity Member
So the I.T. folks tweaked something either on the elm server or something in the elm config in PIA? Our issue also seems related or compounded with Edge/Chrome browser changes that cause cross-origin errors. We'll keep looking. Thanks much for your quick reply!
- BrendaHeilman6 months agoCommunity Member
Yep! Good luck--it was a long process!
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