Forum Discussion
Links in resources tab not opening in published file
Hi all,
I'm testing a module and have published my file to the web which includes two web links accessed from the resources tab in the player. I tested the links within storyline and they are wor...
Hi all, reaching out to see if anyone has found a solution to this issue. I have my PDF uploaded via the Menu tab in the Player. When I publish the file to Review 360 and click the Resources link. Nothing happens. I'm using Storyline 360. Please advise...
Hi Andrea,
Thanks for reaching out, and I'm sorry you're hitting this snag!
Without seeing your file, it's hard to pinpoint what's causing this, but let's start with these tips:
- Be sure the file paths to your projects stay under 260 characters.
- Be sure you're working locally and not from a network drive.
If you've already followed the steps in this article, I'd recommend opening a case with our Support Engineers to investigate. Once we receive your file, we'll be in touch with a next step!
START A CASE HERE.