Forum Discussion
LMS reporting issue
There is triggers on the the next screen for course completion. Aside from the submit results on the screen shot shown.
- officeape29 days agoCommunity Member
ShelleySkrab424- We've had a very similar issue when uploading updates to existing courses in SumTotal. The issue (at least for us) seems to be with a recent system update. The "fix" has been to upload an entirely new version of the course (not into the existing LMS course structure) and make sure the "mobile" option is enabled. The issue has to do with the system update using a different internal player, etc., and not passing on the failed status.
- KellyAuner2 months agoStaff
Hi ShelleySkrab424!
Would you be willing to share your .Story file with us so we can take a closer look at how your course is set up? You can upload it here or privately in a support case and we'll delete it from our systems once troubleshooting is complete.