Forum Discussion

ClaireMoallic's avatar
ClaireMoallic
Community Member
11 days ago

Loading Time for Storyline Activities in Rise 360

Hi everyone,

I’m experiencing an issue with Storyline activities embedded in Rise 360. Every time a Storyline interaction is loaded, there is a noticeable loading time before the activity starts.

Even when the project is exported as SCORM and uploaded to an LMS, this delay happens every time the activity is launched, which affects the user experience.

Is this normal behavior? Are there any ways to optimize the loading time and make the transition smoother?

Thanks in advance for your help! 😊

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advice
instructional design
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    10 days ago

    Hi ClaireMoallic,

    I'm happy to test your course to better understand what's causing the delay.

    Would you be willing to share a copy of your project file here or privately by opening a support case so we can examine what's happening? We'll delete it when we're done testing!

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