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HeatherCreer-Ry's avatar
HeatherCreer-Ry
Community Member
11 days ago

Localized Audio replacing Source Audio

First of all, I have the latest version of Storyline, I have cleared the cache, and I have started a project over from scratch. :)

The issue is the localized audio is replacing the source audio. It happened in my original project, so I started over. In the new project, I didn't reuse any slides from the original project. I found some audio that needed changing in French, and when I made the change, the EN corresponding slide had its audio replaced by the French audio I changed. Up until the beginning of last week, when I changed the localized audio, the English version stayed English.

I've read all of the localization articles, and not one covers this specific issue.

I have a Help Desk ticket on this issue too.

Any ideas?

Thanks!

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    4 hours ago

    Hi HeatherCreer-Ry​,

    I'm sorry to hear that you're having trouble when updating audio in a localized Storyline project.

    I see that you're deep into the troubleshooting with my colleague, John Carlo. You're in excellent hands working with him, and we can continue the conversation through your case!