Forum Discussion
Low memory and parameter not valid
I am sad...first I thought it was because my old computer but now after buying myself the newest HP OMEN game computer also has trouble I am desperately looking for the ultimate solution.
Problem: is project could not be saved, Low memory and parameter not valid.
I have seen this problem before here, so I have already done the follwing:
-delete Temp files like appdata and temp of storyline,
-use the latest update version of storyline 3,
-close other programs,
-simple name (not to much or difficult characters) on C or D saved,
-I close my computer over night.
Nothing works, even though sometimes it saves normal and the other moment not. So I have recoverd and done some slides triggers over and over again. My project is like 55.000 kB or 75.000 kB not that big I assume.
windows 10 and my computer is Windows C: 167 GB of 237 GB left and DATA D: 681 GB of 916 GB left and Intel Core i& 8750H CPU 2.20DHz and RAm 16,0 GB and 64 bits processor.
What I dont understand is the advanced system settings, how to make that bigger or so, see picture, I have tried but that might be not as the example done.
Hope you understand my Dutch English;)
thanks Patricia
Hello Patricia,
Thanks for reaching out and sharing all the troubleshooting you've worked through so far.
I've opened a support case on your behalf so that you can work 1:1 with one of our support engineers and you should be hearing from someone soon.
- SatyabrataDasCommunity Member
Any Solution to this issue...
- SatyabrataDasCommunity Member
Hello Satyabrata!
Thanks so much for reaching out. I'm sorry you are having trouble saving your project. I have created a support case on your behalf in order to have our Support Engineers get a closer look at your file and provide a solution.
We'll continue the conversation over in the support case!
Have a great day!