Forum Discussion
May 27, 2025 (Build 3.100.34725.0)
Hi all,
I've just experienced a very concerning issue. Not only is Storyline crashing and elements disappearing, but when I realized the version might be the problem, I tried opening the project in version 3.99. I received the following pop-up message:
This project won't open because it uses features that aren't available in this version of Storyline. The features in use are:
⚠️ Corner Radius
Install the latest Storyline update to open this project.
This is highly unusual—upgrading to a new version should not completely prevent the use of a previous one. This is significantly impacting my work, as we’re currently unable to use the tool effectively, and version 3.100 is presenting multiple issues.
Please avoid upgrading unless you're absolutely sure it's stable, and be aware of the compatibility limitations. Please avise.
Hi Articulate-Team!
Sorry to hear you've been affected by this issue!
I can confirm we have this behavior logged as a bug in Storyline 360, version 3.100.34725.0.
- Saving an existing .story project containing a Rounded Rectangle, causes the Corner Radius feature error to be sent when it shouldn't.
I've linked this discussion to the bug report so we can notify you as soon as a fix is in place. In the meantime, I've opened a support case on your behalf so you can connect with our support engineers directly for a workaround. I've also sent an e-mail to your inbox, containing an upload link you can use to share your affected .story file, privately with our team.
Let's continue the conversation through your case to keep all information in one spot.