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VictorAbraham's avatar
VictorAbraham
Community Member
3 years ago

Media upload error

While trying to upload an MP4 to a Process module I keep getting the same non-specific error: "Something has gone wrong. Please try again or contact support if the problem persists".

I was able to successfully upload several other videos within the same Process module. Only 2 have failed and I can't figure out why.

  • Hello Victor! I see that you've submitted a case regarding your concern and my colleague Phil was able to help.

    Please don't hesitate to reach out should you need anything else. Have a good one!