Microlearning issue

Question

I'm having a problem opening Microlearning drafts in Rise360. I continually get this error message:

Help?

stevenbenassi · Answer

Hi AStahl​!
Sorry to hear you're having trouble accessing Microlearnings in Rise 360!
I'm not seeing any&nbsp;downtime reported for Rise 360, and I was able to close/re-open Microlearnings on my end without issues. No worries! I have some follow-up questions to help us troubleshoot this better.:

Does the error occur across all supported browsers, even after clearing your browser's cache?
When you say "draft", are you referring to a Microlearning course that has been closed, and then re-opened? Or are you trying to restore a previous Snapshot of your Microlearning?
Does this behavior occur across all Microlearnings, or is it specific to one?

&nbsp;
Looking forward to hearing from you!

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Microlearning issue

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