Forum Discussion
Microlearning issue
I'm having a problem opening Microlearning drafts in Rise360. I continually get this error message:
Help?
Hi AStahl​!
Sorry to hear you're having trouble accessing Microlearnings in Rise 360!
I'm not seeing any downtime reported for Rise 360, and I was able to close/re-open Microlearnings on my end without issues. No worries! I have some follow-up questions to help us troubleshoot this better.:
- Does the error occur across all supported browsers, even after clearing your browser's cache?
- When you say "draft", are you referring to a Microlearning course that has been closed, and then re-opened? Or are you trying to restore a previous Snapshot of your Microlearning?
- Does this behavior occur across all Microlearnings, or is it specific to one?
Looking forward to hearing from you!