Forum Discussion

AshleyWarren's avatar
AshleyWarren
Community Member
4 years ago

Motion Path not working on tablet or mobile

Hey there! I've got a slide that uses two separate motion paths to move two videos onto the screen when the user clicks one of two tabs. It works fine on desktop but not tablet and mobile. The aud...
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WilbertMariano1's avatar
WilbertMariano1
Staff
4 years ago

Hi Ashley,

Welcome to the E-Learning Heroes community! We're glad you're here. 😀

Thank you for sharing a video of what you're experiencing. I was able to reproduce this on my end as well, so I've logged it as a software bug. I'll update this discussion once we have some news, and you can also read this article for additional information on how we tackle bugs. 

 

  • stevecicci's avatar
    stevecicci
    Community Member
    13 days ago

    This BUG STILL EXISTS!!!!!    Really, 4 years and still a problem?
    It needs to be addressed.  Can someone address and reply, possibly put an article out, and add it to the fixed features on the new release. Thank you.

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Path not working on tablet or mobile","id":"message:621152","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:676934"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:621152"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:621152"},"body@stripHtml({\"truncateLength\":200})":" Hey there! \n I've got a slide that uses two separate motion paths to move two videos onto the screen when the user clicks one of two tabs. It works fine on desktop but not tablet and mobile. The aud...","body@stringLength":"684","rawBody":"

Hey there!

\n

I've got a slide that uses two separate motion paths to move two videos onto the screen when the user clicks one of two tabs. It works fine on desktop but not tablet and mobile. The audio from both videos play when you click the tabs, but the videos do not animate along the motion paths, so there's nothing on screen. Any idea why or how to fix? Here's a video of the issue: https://360.articulate.com/review/content/51653eb2-e175-4860-9e71-ad35f4efec0f/review

","kudosSumWeight":0,"postTime":"2022-03-02T07:27:23.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:621152_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hey there!

\n

I've got a slide that uses two separate motion paths to move two videos onto the screen when the user clicks one of two tabs. It works fine on desktop but not tablet and mobile. The audio from both videos play when you click the tabs, but the videos do not animate along the motion paths, so there's nothing on screen. Any idea why or how to fix? Here's a video of the issue: https://360.articulate.com/review/content/51653eb2-e175-4860-9e71-ad35f4efec0f/review

","customFields":[]},"Conversation:conversation:621152":{"__typename":"Conversation","id":"conversation:621152","solved":false,"topic":{"__ref":"ForumTopicMessage:message:621152"},"lastPostingActivityTime":"2025-04-14T11:03:18.696-07:00","lastPostTime":"2025-04-14T11:03:18.696-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:621152":{"__typename":"ModerationData","id":"moderation_data:621152","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:621152_1":{"__typename":"Revision","id":"revision:621152_1","lastEditTime":"2022-03-02T07:27:23.000-08:00"},"ForumReplyMessage:message:621153":{"__typename":"ForumReplyMessage","id":"message:621153","conversation":{"__ref":"Conversation:conversation:621152"},"author":{"__ref":"User:user:1272859"},"revisionNum":1,"uid":621153,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Motion Path not working on tablet or mobile","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:621153"},"parent":{"__ref":"ForumTopicMessage:message:621152"},"body":"

Hi Ashley,

Welcome to the E-Learning Heroes community! We're glad you're here. 😀

Thank you for sharing a video of what you're experiencing. I was able to reproduce this on my end as well, so I've logged it as a software bug. I'll update this discussion once we have some news, and you can also read this article for additional information on how we tackle bugs. 

\n

 

","body@stringLength":"586","rawBody":"

Hi Ashley,

Welcome to the E-Learning Heroes community! We're glad you're here. 😀

Thank you for sharing a video of what you're experiencing. I was able to reproduce this on my end as well, so I've logged it as a software bug. I'll update this discussion once we have some news, and you can also read this article for additional information on how we tackle bugs. 

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This BUG STILL EXISTS!!!!!    Really, 4 years and still a problem?
It needs to be addressed.  Can someone address and reply, possibly put an article out, and add it to the fixed features on the new release. Thank you.

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