My Rise course won't export

Hello,

I am experiencing the same issue. This is the first time I am using Rise, but I can't even export the sample course. When I tried creating my own, things went great until I got to the exporting step. I have tried exporting it as SCORM, AICC, or No LMS - WEB ONLY, and nothing works.

I have attached a screen shot of the error I am receiving. Any guidance would be appreciated!

Thank you!
Cori