Forum Discussion
Narration Issues
I've noticed that when I've published a Storyline course to review, the narration isn't playing on some slides, even though it's clearly there. It isn't consistent on the same slide when I've republished. I've published to our Sandbox and the same thing is happening. Is anyone else having the same problem?
3 Replies
I have noticed what may be the same situation. I don't know if it is my computer, or my storage, or what. When it first happened, I was storing everything on my OneDrive (company policy). I would remake a slide or two and it would fix it. Now I store my storyline files on my harddrive (Articulates recommendation) and my graphics and other accents on my OneDrive. This seems to resolve the issues. Other than storage I'm not sure without looking at your file.
We save everything to our harddrive and it's never been a problem until recently. That's what's so strange.
Hello thortondesigner,
I'm glad that EricSchaffer-d1 could share what has worked well for him! We do recommend working and saving locally and ensuring your device meets our system requirements. I'm curious to learn more!
- If you import your existing slides into a brand new .story file, do you still experience this behavior?
- In the slides that aren't playing narration, do you have any specific elements that aren't included on the successfully played slides?
- Does this narration issue happen in more than one project you're working on, or just this one?
We'd be happy to take a closer look at your .story file within this thread or privately in a support case to learn more!
Looking forward to hearing from you!
