Forum Discussion

StephanieCorren's avatar
StephanieCorren
Community Member
2 years ago

Navigation cut off

I am experiencing an issue where students complete an entire course but then are locked out of freely navigating upon return. I am attaching a screenshot of the issue.
rise 360
GrenForonda's avatar
GrenForonda
Staff

Hi Stephanie!

Is this course published to LMS and uploaded to an LMS server? It looks like your course has exceeded the suspend data limits imposed by some LMSs, specially if you have exported to SCORM 1.2 or SCORM 2004 2nd Edition. See more details here:

You can try shortening the course or splitting it into smaller modules. Or, export your course for SCORM 2004 3rd Edition or 4th Edition, both of which support much longer suspend data, and see if you still encounter the issue in this course.

Let me know if this works or if you have additional questions!
RubyMoreno-2146's avatar
RubyMoreno-2146
Community Member
12 months ago

i only see SCORM 2004 on rise. how do i get a 3rd or 4th edition?

  • KarlMuller's avatar
    KarlMuller
    Community Member
    12 months ago

    Hi Ruby,

    As soon as you select SCORM 2004, another drop-down will appear where you can select the Edition.

Related Content