Forum Discussion

MikeOlivieri-6f's avatar
MikeOlivieri-6f
Former Staff
3 years ago

New Feature in Rise 360: Question Banks

Rise 360 just keeps getting better. Today we released a new feature called question banks.  Thanks to question banks, you can now create randomized quizzes in Rise 360 by drawing from a bank of pr...
rise 360
DavidAtkinson-d's avatar
DavidAtkinson-d
Community Member

I believe there is an issue when drawing from question banks that have images attached. A colleague and I have both had the same result today. 

A question bank without images works fine. A question bank with images fails to load.

I have made two new sample question banks to test, draw questions from both into a new course *1 bank has images attached - the other has no images.  Same error occurs if placing into an existing project or a new one.

Could someone test this out to see if they get the same issue please?

Create 2 question banks *give bank has an image attached to a question / bank 2 - no images

Create a new Rise 360 course: Add a lesson > Add content> Add quiz

Next Add Question > Draw from question bank. Chose bank 1 and 2 then test; It should fail if I am correct.

Next: Only use from the bank without the image: It should now work.

Thanks

 

KarlMuller's avatar
KarlMuller
Community Member
3 years ago

Hi David,

I created a question bank with 5 questions where each question has an image.

I created a quiz in a Rise course with a draw of 4 random questions from this bank.

Draw completed successfully, and the quiz works correctly when taken in Preview mode.

  • DavidAtkinson-d's avatar
    DavidAtkinson-d
    Community Member
    3 years ago

    Morning Karl,

    Thanks for testing this at your end, I have just tested again this morning and issue seems to be resolved but a colleague of mine is still having the same issue.

    • hazelB's avatar
      hazelB
      Staff
      3 years ago

      Hi David! If your colleague is still encountering this issue can you ask him to clear his browser cache and then restart his browser? Let me know if that works!

      • DavidAtkinson-d's avatar
        DavidAtkinson-d
        Community Member
        3 years ago

        Hi Hazel - thanks for this. That is one simple test that we both missed, we tried all the obvious stuff trying to fix but not browser cache. We'll try today and I'll let you know. Just a quick update - the problem does not exist on my side at all now so I tested creating bank with the same images my colleague is using and it failed so the problem seems to be with that particular images for some reason. Standard img formats .jpg and .png. I will update with outcome.

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