Forum Discussion
New feature in Storyline 360: Interactive 360° images
Today we released a new feature in Storyline 360 called 360° images. We think you’ll love transforming any 360° image into an interactive learning experience that invites learners to explore and eng...
Hi,
We recently found a bug on iOS devices, when we move from a 360 image to another one using hotspots randomly the course restarts, the whole browser refreshes. I have tried to find out what creates the issue, I went and deleted element by element, once I delete the 360 image and add a simple next button it works fine, I have tried only taking off the hotspots and keeping the 360 image and adding a next button, but the bug still exists so the only way we get rid of the bug is by deleting the 360 images.
I have tested on other android devices here below you will find the results.
- iPhone 12 → iOS 14.8 → Safari, Chrome, Firefox → The course restarts randomly
- Samsung Tab S7 → Android 11 → Default brows, Firefox → Everything works fine
- Samsung Tab S7 → Android 11 → Chrome → At some point randomly the 360 image disappears leaving a white BG
You also find here attached a video of the bug.
It will be awesome if you can address this issue on your next update 😊
Thanks.
Hi Mehdi,
Thanks for bringing this to our attention! Are you able to share your .story file so we can investigate the issue? You can attach it here or email it to me directly. If you're not able to, it would help to at least have the Review link.
Hi Annie,
Sure! I can email it to you but I wasn't able to send you a direct email from your profile.I just sent you an email so you can just reply to that with your story!
