Forum Discussion
New feature in Storyline 360: Interactive 360° images
Found a new issue.
Was prompted this morning to update SL which I did.
Then resumed working on a 360 image I had started yesterday.
Republished it, and now Instead of the 360 image loading. I first see a gray background with a large play button.
Once clicked, the 360 image appears and works normally.
Checking the older revisions of the same file on Review, none of them have the play button, only the ones I published today using the latest version of SL.
Anybody else seeing the same thing?
Hi Karl,
I appreciate you chiming in to share what you are experiencing as well. Did you happen to add audio to this first slide? This could cause a play button to appear.
Either way, we'd be happy to take a look at this for you. Please share your .story file with one of our support engineers here.
- KarlMuller3 years agoCommunity Member
Hi Leslie,
Today I made a copy of the .story file I was working on yesterday, added a few more hotspots to the same slide, and republished.
I did not add an audio file, and am using the same 360 image file as before.
The only noticeable difference is the SL update that was applied today.
As a quick test, I republished the file I was working on yesterday.
Having made zero edits to this file, it now also has the play button.
This tells me the play button is showing up as a result of the SL update.
- LaurenConnelly3 years agoStaff
Hello Karl!
Thanks for sharing these additional details! I see that Mehdi is continuing to work with our Support Engineers in a case.
I'd recommend connecting with our Support Engineers in a support case so their team can work with you directly.
- KarlMuller3 years agoCommunity Member
Hi Lauren,
I created Articulate Case # 03016753.