Forum Discussion
New feature in Storyline 360: Interactive 360° images
Hi Karl,
I appreciate you chiming in to share what you are experiencing as well. Did you happen to add audio to this first slide? This could cause a play button to appear.
Either way, we'd be happy to take a look at this for you. Please share your .story file with one of our support engineers here.
Hi Leslie,
Today I made a copy of the .story file I was working on yesterday, added a few more hotspots to the same slide, and republished.
I did not add an audio file, and am using the same 360 image file as before.
The only noticeable difference is the SL update that was applied today.
As a quick test, I republished the file I was working on yesterday.
Having made zero edits to this file, it now also has the play button.
This tells me the play button is showing up as a result of the SL update.
- LaurenConnelly3 years agoStaff
Hello Karl!
Thanks for sharing these additional details! I see that Mehdi is continuing to work with our Support Engineers in a case.
I'd recommend connecting with our Support Engineers in a support case so their team can work with you directly.
- KarlMuller3 years agoCommunity Member
Hi Lauren,
I created Articulate Case # 03016753.
- BeccaLevan3 years agoCommunity Member
I spotted your support case, Karl! My teammate Matthew is currently reviewing your files and will be in touch via email with an update soon!