Forum Discussion
New feature in Storyline 360: Interactive 360° images
Having an issue on an 360° Image slide where in preview mode, the image is black but I can still see the marker I've added to the image. Doesn't happen on any of the other 360° Image slides in the project. I've tried deleting the slide and replacing the image, but no luck.
Using most recent Storyline update.
Hi Thomas,
I've been seeing the black slide issue appear randomly after the most recent Storyline update.
I'm using four 360° Image slide blocks in succession in my Rise course, and the one will appear as black 75% of the time.
- AnnieKim183 years agoStaff
Hi Thomas & Karl,
Would you mind sharing either the image or the story so I could test on my end? You can post it here or email it to me at akim@articulate.com. I haven't been able to reproduce the bug myself yet but I'm hoping I'll be able to with your specific images so that we can look into what the problem might be and get a fix for it.
- KarlMuller3 years agoCommunity Member
Hi Annie,
If you have access to Articulate Case # 03016753., I attached my story file there.
If not, I can email it to you.
- AnnieKim183 years agoStaff
Perfect, I got it from your case. Thanks!