Forum Discussion
NEW IN ARTICULATE 360 TEAMS: Transfer Content
Today we released a new feature that’s just for Articulate 360 Teams: transfer content. Now it’s easy to maintain control of your content when team members change.
The new transfer content feature...
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hi Jaclyn,
Were these courses developed in Rise or Storyline?
Rise. That's the issue. :(
Hi Jaclyn, Thanks for reaching out! In Rise 360, you’ll see a new folder in the sidebar named after the user who left your team. We call this folder the “transfer folder.”
If the user didn’t have any Rise 360 courses, you won’t see a transfer folder on your dashboard. And if the user had transfer folders from previous team members, you’ll see multiple transfer folders in your account, one for each user.
If you only see Review 360 content, that is only the published content. If you can't readily find content in the transfer folder they either didn't have access to the courses to edit or they may have deleted the courses. The previous owner’s deleted courses are in the transfer folder too. They appear at the bottom of the page in the Deleted Courses section. You can restore or permanently delete these courses.Hi there, thanks for the response. I do have a transfer folder. I can access the Rise courses she created but only in Review 360. I can see that she is the author of the Rise courses that are viewable in Review 360, but I have no access to the course to edit it or export it.
Hi Jaclyn! I see you've opened a support case with us privately and Jose is currently helping you with this. He'll continue assisting you from there!
