Forum Discussion
NEW IN ARTICULATE 360 TEAMS: Transfer Content
Today we released a new feature that’s just for Articulate 360 Teams: transfer content. Now it’s easy to maintain control of your content when team members change.
The new transfer content feature...
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hi, I am an admin on 2 separate team licenses for Articulate 360. One has 4 seats which expires in 1 month. The 3 seat license expires in another 6 months. We are winding up our project and want to combine all the work from both teams to the license with 3 users. The users on the 4 seat license contain 2 of the 3 that will be continuing on the project and I would like to move them and their content to the 3 seat license. It looks like I can transfer content if I "remove the user and do nothing with the content," then add their same email to the 3-seat license. I just want to double check that I am fully understanding this before I risk losing the bulk of our content... Many thanks!!
Hi there, Marcia! You generally have this correct. If you are using the same email address (Articulate ID) for those folks who move to the other team, their content will travel with them as long as you select "Do nothing" when you remove them.
To give you some solid advice, I'm going to start an email communication with you so we can have a look at your subscriptions and make sure everything is good to go for you to make those changes!
Hi Crystal, things got hectic at the project end so I couldn't reply earlier, but the "do nothing" worked and everything got moved and re-linked properly. Support also reached out to verify I was on the right track so I could proceed with confidence. I was also able to transfer aka "assign" content from staff who left to new owners. Thanks!!
