Forum Discussion
NEW IN RISE 360: Scenario Block
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes an enhancement:
- Scenario block fields no longer have character limits.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
I just wanted to provide some feedback that limiting the interactions to 150-200 characters is extremely hard to write good content for. For instance, I'm using this to teach my call center staff how to properly acknowledge and preface but it's so limiting on text that I can't properly articulate what they should be saying as the reps. Any plans to increase the character limits?
Stacy I think you are 100% right! I logged a feature request for a character limit increase here: https://articulate.com/support/contact/feature-request
Hopefully they can increase the limit quickly/easily! It is otherwise a perfect tool for our use-case.
Thanks for your feedback Stacy and Rebecca! We totally get that it can be challenging to say everything you need to say with a limited amount of characters. The character limits were put in place to make sure scenario blocks look great on any device. If you need to include additional information, you could try branching to text slides instead of using the dialogue slides.
I hope that helps! :)
I've been finding temporary work arounds, but for my needs I really need more characters. 150 is just too limiting. If it could get bumped to 200 or even 250, that'd give more room to make the responses more robust. For now I've reverted back to building my own version of this type of interaction in Storyline360 and importing into my Rise content. I just wish I could get the player to span the size of the page like this interaction does.
Either way, this interaction is a great addition to the options in Rise and I look forward to seeing if any of the above suggestions get implemented in future updates. Thanks for the response!
Agreed. For Compliance training where this is useful, you will need more characters.
