Forum Discussion
NEW IN RISE 360: Scenario Block
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes an enhancement:
- Scenario block fields no longer have character limits.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Will the feedback boxes be updated so they don't look like dialogue balloons. It's a little strange that during an interaction (customer / sales associate) the feedback looks like its coming from the customer avatar - and you can't add new content like "text" to an existing dialogue scene.
I totally agree. I'm sure my end users will work out what's happening after they've done a few (I have a few groups of scenarios for different roles), but have also thought that having the "feedback" (which I'd also prefer to see as a normal text bubble) spoken by the character as if they were thinking out loud i.e. "After hearing that I'm not sure if I can trust what you're saying" might also be a workaround.