Forum Discussion
NEW in Rise: Export for Translation
If you need to create courses in multiple languages, you’re going to love this new Rise feature. It allows you to export your course text to an XLIFF file* and then reimport it once it’s been transl...
Hi Ashley,
I'm employed at the vendor that was on this project and I can add a bit more information on the problem. For the Chinese label issue, I was trying to upload a translated XLIFF file for Chinese labels and got the following error message: "Error: Incompatible format." We uploaded similar XLIFF label files for Polish and Portuguese without any issue.
For the Polish, it's a problem we have also seen in Storyline 360. In the case with Rise, it happened when special formatting was used, such as for a quote. I have attached an example. Changing the special formatting from Statement C to Statement D fixed this issue. There were 3 or 4 instances of characters being individually bolded throughout the course.
Hi Kenneth,
Thanks for sharing some more details. What translation tool were you using for the Chinese Labels? We've heard some similar issues using SDL Trados Studio 2017 and MemoQ.
For the bold fonts, it seems from that image it's only on the special characters? Were you applying special formatting, or relying on what Rise adds based on the block type? When you've seen the same thing in Storyline, what format was applied there? I'm glad switching the statement type fixed this, but I'll take a look at the statement C setup too.
Hi Ashley,
For the Chinese labels we were indeed using SDL Studio 2017. Studio and MemoQ are market leaders in the CAT tool space.
Regarding the bold fonts, we did not add any special formatting. I also noticed that the bolding appears on some, but not all, special characters. The problem we encountered in Storyline also occurred in blocks of text without special formatting. In addition to being bolded, characters appeared as different sized fonts in the same word. The problem in Storyline was intermittent and not always reproducible. Our experience there was that files might look fine on our side, but if another person opened the same file they might encounter these issues, or we might encounter them after executing an import of translated content.
I have added two additional examples of the Polish bolding in Rise. Example 2 uses the Quote B style. Example 3 is a little different, in that case, it seems that the Rise display system is not properly reading the close font tag. Bolding should end where the comma is in the first sentence, but it just continues to the end.
Adding the third example in a separate post since it wouldn't seem to let me attach two files.
