Forum Discussion
KellyMeeker1
7 years agoCommunity Member
NEW in Rise: Export for Translation
If you need to create courses in multiple languages, you’re going to love this new Rise feature. It allows you to export your course text to an XLIFF file* and then reimport it once it’s been transl...
raymondseguin
Community Member
Hi, I am using a trial version of Rise and intended to purchase. However, this "easy translation" feature that was of great appeal to us seems to be flawed and buggy, requiring a third-party to help resolve. Before sending a .xlf file to translators, I tested an output, then direct import (no changes to the file) and received the same error message as above. Obviously, there is an issue on the Rise side.
AllisonLaMotte
6 years agoStaff
Hi Raymond,
I'm sorry you ran into issues with the translation feature during your free trial. I went ahead and submitted a support case on your behalf. Our support team will be in touch with you shortly to help you get to the bottom of this.
In the meantime, if there's anything else I can do to help, please let me know!