Forum Discussion

BWoods's avatar
BWoods
Former Staff
4 years ago

New in Storyline 360: Course Cover Photos

Who doesn’t love making a good first impression? And when it comes to learning, setting a tone that grabs your learners’ attention right from the start is crucial. After all, you want learners feeli...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
2 years ago

Hi Peter,

Thanks for reaching out!

I'm sorry to hear that you're experiencing this issue. I looked into Nina's support case, and found this possible workaround:

  • Enable the autoplay of the block, by adding a blank static slide before the existing one. The course should no longer display a black border, but it auto-plays the block as soon as it is shown on the course. If the first slide of the project has animation(s) or media, it will not auto-play and will instead display the cover photo with a play button. If you don't mind the auto-playing of the block, that could be a workaround. 

If you're able to share your file with us, I'd be happy to investigate further! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.

  • LiGPlaymakersDe's avatar
    LiGPlaymakersDe
    Community Member
    2 years ago
    UPDATE! I got it to work.. I reread your suggestion and it worked! I had a secret animation in the background and that's why it wasn't working.. but it works now and everything is great and beautiful!  
    Kelly Auner

    Hi Peter,

    Thanks for reaching out!

    I'm sorry to hear that you're experiencing this issue. I looked into Nina's support case, and found this possible workaround:

    • Enable the autoplay of the block, by adding a blank static slide before the existing one. The course should no longer display a black border, but it auto-plays the block as soon as it is shown on the course. If the first slide of the project has animation(s) or media, it will not auto-play and will instead display the cover photo with a play button. If you don't mind the auto-playing of the block, that could be a workaround. 

    If you're able to share your file with us, I'd be happy to investigate further! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.

    I tried this but it didn't work... :( 

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