Forum Discussion
New in Storyline 360: Course Cover Photos
Who doesn’t love making a good first impression? And when it comes to learning, setting a tone that grabs your learners’ attention right from the start is crucial. After all, you want learners feeli...
Hi Jamila,
Thanks for reaching out! I understand you are getting an error message when trying to add a .png or .jpg as a cover photo. After doing some testing on my end, I wasn't able to reproduce the same behavior. I'd love to know more about your setup so we can figure this out together.
- Which version of Storyline are you using? If you aren't using the most current version (Build 3.78.30747.0), try updating the software. This can sometimes fix unexpected behavior.
- Is this happening with more than one file or is this the only one?
- Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
- Would you be willing to share your files (image and/or story file) here or with our support engineers privately in a support case so we can troubleshoot the issue?
I look forward to your response!
