Forum Discussion
ElizabethWei-b2
6 months agoCommunity Member
Hi, I'm trying to undo whatever this update did to my file. My publishing team is required to use Storyline 3 even though I use 360. Since this update, they are unable to open this file. The file does not have any notes in the notes panel. I tried following what I read in this article to reset the style, but the error message is still getting thrown. Could someone please explain it to me like I'm five?
- JoseTansengco5 months agoStaff
Hello Elizabeth,
Happy to help!
To restore the compatibility of your Storyline 360 project files with Storyline 3, you need to:
- Reset styles to their default formatting
- Apply the normal text style to all slide notes
- Delete any custom styles.
Feel free to share a copy of your project file here or in private by opening a support case so we can help make the changes for you. We'll delete it when we're done!