Forum Discussion

BartBeukman's avatar
BartBeukman
Community Member
6 months ago

New started discussion has been deleted?

I'm unable to report my problem and get help with the software because these threads keep getting deleted?
storyline 360
BartBeukman's avatar
BartBeukman
Community Member

Hey Judy,

 

Thanks for the reply. I will use the support link you posted becasuse there is definitely a problem with Articulate we're experiencing right now.

JudyNollet's avatar
JudyNollet
Super Hero
6 months ago

For future reference:

  • When the software exhibits what is politely called "unexpected behavior," it's usually best to contact the staff directly. 
  • When the problem is figuring out how to make do something in the software, search the User Guides and the Forum for answers. If your question hasn't already been answered, go ahead and ask it. 

Good luck!

  • BartBeukman's avatar
    BartBeukman
    Community Member
    6 months ago
    Judy Nollet

    For future reference:

    • When the software exhibits what is politely called "unexpected behavior," it's usually best to contact the staff directly. 
    • When the problem is figuring out how to make do something in the software, search the User Guides and the Forum for answers. If your question hasn't already been answered, go ahead and ask it. 

    Good luck!

    Hello Judy,

    Right thank you. I have contacted staff since this, what I would call unexpected behaviour. 

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