No TMP files being saved to AppData folder and project not autosaving every 10 minutes

Hi Kathy,

Happy to help!

If your Storyline 360 installation cannot write to the temporary folder of your computer, there's a possibility that it no longer has proper permissions to do so. As a troubleshooting step, try repairing your installation by following these steps here: 

• Storyline 360: How to Fix Unexpected or Erratic Behavior

You may need assistance from your IT team to perform some of the steps if you are not an admin on your machine. After performing the repair, try creating a new Storyline 360 project file and check the folder below if you'll be able to see temporary versions of the course: 

Open this folder in Windows Explorer: %appdata%\Articulate\Storyline

Let us know how it goes!