Forum Discussion
Not able to make any changes in hotspot in Rise
Hi tweline! I'm sorry for the trouble you're running into! I see that you have connected with my teammate, John, in a support case. John shared a number of troubleshooting steps with you via email. If you're still experiencing an error, I'd encourage you to reply in your support case so that we can continue troubleshooting.
Hi tweline! I'm sorry for the trouble you're running into! I see that you have connected with my teammate, John, in a support case. John shared a number of troubleshooting steps with you via email. If you're still experiencing an error, I'd encourage you to reply in your support case so that we can continue troubleshooting.
Hi LaurenDuvall I tried one of his options and it seems to be working!
Is it a workaround that's worked or has the software been fixed, please?
Hello MeeraLynn-UK,
I looked at tweline's support case, and it seems that clearing the browser's cache was what worked for them. I recommend trying this on your end. If the issue persists, please feel free to open a case with our support team here to connect with a support engineer for further troubleshooting.
