Forum Discussion
MeganPike
4 months agoCommunity Member
Old Version
Hi,
I have an old version of Story Line (January 2020) that I am unable to open now. Is there a way that I can open it? I wasn't in this position at the time so the storyline got sent to me and th...
StevenBenassi
4 months agoStaff
Hi Megan!
Sorry to hear you're having issues opening a .story file!
Glad to see Steve has been helping you. I noticed that you've also opened a support case and shared your file privately with our team. It looks like my colleague Christian is handling your case and replied to your e-mail with insight into this behavior.
We can continue the conversation through your case to keep all information in one spot.