Forum Discussion
EvonStanley-ab2
6 years agoCommunity Member
On clicking Save, Storyline is creating multiple copies in the same folder.
It says, the "file is in use by another process" and prompts to create a copy. Happens every second time I try to save it. When i go to the location, there's already a copy created with suffix "2" a...
MarkDiGiacomo-a
4 years agoCommunity Member
One year ago! Isn't that something... Still happens. =_=
BeccaLevan
4 years agoCommunity Member
Hi Mark! I appreciate you reaching out to let us know you're experiencing this.
- If this happens with only one project file—try importing the slides into a new Storyline file to see if that helps.
- If you see this behavior with all project files—see if a simple Storyline repair does the trick.
If you don't see improvement from there, I encourage you to work directly with one of our support engineers to help find what's causing your issue as a next step. Feel free to connect with someone on my team here, and they'll reach out to help troubleshoot with you!
- MarkDiGiacomo-a4 years agoCommunity Member
Hi Becca. I appreciate the feedback.
This is a brand new, up-to-date install of SL on a brand new system. Frist project using it and this has been happening. I'll give your idea a shot. Thanks.