Other people's courses appearing in Review?

Thanks for getting in touch with us about yesterday’s Review 360 incident. I’d like to provide more context about what happened and what we’re doing about it. 

Yesterday at 1:47 pm ET, our team published an update to Review 360 that made it possible for a small number of Review 360 users to see content created by users outside their account. 

Customers alerted us about this issue yesterday at 4:53 pm ET, and our team began investigating immediately. We identified the cause and reverted the update at 7:31 pm ET. Since then, our team has been focused on gathering details to share with any users affected by this issue to make sure we’re communicating with folks as soon as possible.  

We’re reaching out to customers who were directly affected by this issue. 

More information is available on our status page: https://www.articulatestatus.com and a full post mortem is available here.

We're working on identifying exactly where our engineering and quality processes broke down here so we can make sure it doesn't happen again. We know we hold an important obligation to safeguard your content and maintain your trust, and we are deeply sorry. We’ll work hard to earn your trust with improved processes. 

If you have any other questions, please reach out to our Support Team directly by emailing Support@articulate.com or opening a Support case.