Forum Discussion

MichaelThomas-5's avatar
MichaelThomas-5
Community Member
8 years ago

Peek Issues

Hi! When screencasting using Peek the audio keeps dropping out and is often garbled. Tested this now on two separate computers with different headsets.  
Peek 360
AlyssaGomez's avatar
AlyssaGomez
Staff

Hi there James, can you tell us more about your set-up? We have found issues with skipping audio when Peek is used on VMWare or Parallels. If your system meets the requirements for Windows or Mac, we'll want to take a closer look.

JamesBonney-EDE's avatar
JamesBonney-EDE
Community Member
8 years ago

Hi Alyssa,

Just a normal Windows laptop, with a normal wifi connection. I've had to resort to using a Dictaphone to get the audio recorded. After convincing stakeholders 360 was our 'all-in-one' fix for our design needs, it's a bit embarrassing getting the 1990's voice recorder out. Not great.