Forum Discussion

MichaelThomas-5's avatar
MichaelThomas-5
Community Member
8 years ago

Peek Issues

Hi! When screencasting using Peek the audio keeps dropping out and is often garbled. Tested this now on two separate computers with different headsets.  
Peek 360
MichaelThomas-5's avatar
MichaelThomas-5
Community Member
8 years ago

No, just checking in on Peek. Haven't been using Review as it wasn't suitable for our needs. 

Wanted an answer before we resubscribed for another year

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    8 years ago

    Hey there, Michael.  Just to clarify, are you seeing poor audio in the local .mp4 version of your Peek videos as well? 

    And Ashley mentioned Articulate Review since your Peek screencasts automatically upload to your dashboard there.  The link that Peek generates directs to its location in Articulate Review.

    I want to be sure the output from Peek is working for you while we address the Preview audio issue which occurs prior to uploading to Articulate Review.

    Thanks for the info!