Forum Discussion
MichaelThomas-5
8 years agoCommunity Member
Peek Issues
Hi! When screencasting using Peek the audio keeps dropping out and is often garbled.
Tested this now on two separate computers with different headsets.
LaurenConnelly
5 years agoStaff
Hello Carrie!
I'm happy to dig deeper to see what's causing this issue. Are you using Peek for Mac or Windows? Also, is it a specific computer where you notice problems with Peek or multiple computers? Here are the system requirements of Peek for Windows and Peek for Mac.
- JonathanNewman5 years agoCommunity Member
We did find further answers. If I disconnect my laptop from my additional monitors while recording, the choppy behavior is resolved. Not sure why additional monitors should be a problem but it is definitely the issue for all the machines we use here.