Forum Discussion
PEEK wont run at all.
I have a fairly well specified Windows 10 Pro PC and have only recently started using Articulate, I cannot get Peek to load or run at all. The Icon appears in the system tray but nothing happens whe...
Hi Jennifer and ELMRTeam,
I'm sorry you're both having trouble with Peek 360 - as it's one of my favorite tools! I took a look at the earlier cases filed with our Support team mentioned in this discussion and there were two possibilities you may want to look into:
1. The Peek 360 software was blocked by internal security policies as it records access to record your screen and/or audio. The individuals' IT team was able to resolve this.
2. In one scenario, we determined that Peek lost read/write access to the Peek folder in the Documents directory. This inadvertently prevents Peek from launching.
In both cases, working with your IT folks is the next best step. If you need us to help gather more information before you connect with them, our Support team is standing by to help!
