Forum Discussion

MichaelPalko's avatar
MichaelPalko
Community Member
4 years ago

Pixelated images in 360 Review

When I preview my course, the images appear as expected

But when published to 360 Review, it appears pixelated.

It's this image, but not everyone in the course.

The experience is the same in both Chrome and Edge.

What might cause that?

Thanks!

 

  • MichaelPalko's avatar
    MichaelPalko
    Community Member

    I republished the course and the issue corrected itself.

    Still curious as to why that might happen.

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hello Michael!

      Thank you for returning with an update! I'm happy to hear that republishing the course fixed the pixilated image in Review 360. I haven't come across this before, so it's hard to determine what might've affected the quality of one image in your course when publishing to Review 360. Since Review 360 is cloud-based, it could've even been as simple as an interruption with the connection. I'll keep an eye out for similar reports and return to this discussion if we nail down a specific cause.