Forum Discussion
Play and Stop buttons greyed out in Timeline
Sometimes my Play and Stop buttons are greyed out (and can't be used) in my Timeline in Storyline. What could be causing this, and how can I reactivate them?
Thanks!
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).
In this update, we have implemented a fix for:
- Timeline preview buttons weren't always clickable.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hi Michael,
Sorry that we're just getting back to you now - but our team doesn't work over the weekends, and we're catching up after a holiday break as well.
Your image looks similar to Elissa's in that it's hard to determine the buttons are greyed out. You mentioned it worked at one point - but has stopped working recently (I assume)? Have you looked to confirm that you're working with all local project files as described here and have you also looked at conducting the repair of Storyline?
