Forum Discussion
Player settings not updating
I have a project that I first had the NOTES tab turned on in the player and renamed as SCRIPT TO BE RECORDED. Now that that is is finished, I went to turn that function off in the Player, and the pr...
Hi Anne,
Happy to help!
I tried replicating the issue you reported using a new project file but I wasn't able to do so. Here's a quick look at how I renamed the Notes button to reflect the same text that you used:
Since the issue appears to be isolated to your project file, please try the following troubleshooting steps to see if they help address the behavior:
- Import your slides over to a new Storyline 360 project file
- Publish to a new Review 360 course and not to an existing one
- Reset your Player settings and recreate the player from scratch.
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
