Forum Discussion
KarenAlveston
9 months agoCommunity Member
Player Will Not Open
Hello all, For some reason, the Player button no longer opens the Player when I click it.
Here is what I do: Click Player button in Story View and from within a scene, Button stays down for ...
JoseTansengco
9 months agoStaff
Hi Karen,
I'm sorry to hear that you ran into this issue. As a troubleshooting step, try repairing your Storyline 360 installation to see if this fixes the issue. If the issue persists, Articulate 360 has a clear cache feature that I'd like to use. Follow these steps to clear your app data.
Let me know if that fixes the issue. I want to ensure you’re up and running as quickly as possible.