Forum Discussion

IrinaPoloubesso's avatar
IrinaPoloubesso
Community Member
7 years ago

Poor image quality in Storyline 360

Hey guys, I have found a few threads on poor image quality of previous versions of Storyline, however the new 360 version has also very poor image quality when piblishing. Please see attached scre...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
7 years ago

Hi again, Irina! I've been thinking about this discussion and wanted to circle back, as I think there are two separate issues happening here.

First issue: Storyline's HTML5 output may appear blurry in Chrome. Thanks again for staying tuned, our team is still investigating this and you're definitely in the right place for updates once we have them! ☺️

Second issue: Blurriness within Storyline–specifically when in Edit and Preview mode. I'm not seeing any reported issues of this, so I'd like to dig deeper. Can I confirm what version of Storyline 360 you're using, and did the blurriness there recently begin?

I know how frustrating this can be for a course author, as the goal is to have high-quality work–both visually and contextually. Appreciate you working with us, and we'll be here!

  • IrinaPoloubesso's avatar
    IrinaPoloubesso
    Community Member
    7 years ago

    Dear Katie,

    Thank you very much for your help and answer, I really appreciate your Support!

    I do not see the version number on storyline 360 when I just open it but I assume am using the latest one because I update the momoent the notification of updates appears.
    I confirtm than inside the Editor the blurriness Comes when I Import the Image .
    Many thanks!

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