Forum Discussion

IrinaPoloubesso's avatar
IrinaPoloubesso
Community Member
7 years ago

Poor image quality in Storyline 360

Hey guys, I have found a few threads on poor image quality of previous versions of Storyline, however the new 360 version has also very poor image quality when piblishing. Please see attached scre...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
6 years ago

Hi Tom,

Thanks for sharing these images here with us. Do you have the .story file in question too so that we could look at the differences there? If so, that would be really helpful so that we can see more about your story size, the scaling that's done when inserting the image, and then any other player settings. Also, was the screen capture created in Storyline or an external tool?

If you need to share those files privately, you can also reach out to our Support Team directly here. 

  • ThomasHannon's avatar
    ThomasHannon
    Community Member
    6 years ago

    Good Morning and thank you for the quick reply.

    We use SnagIT 2019 for the screen captures. The .story file has been uploaded.
    Please let me know if you need any additional information.

    Case Number: 01636184
    Reference ID: ref:

Related Content