Forum Discussion

IrinaPoloubesso's avatar
IrinaPoloubesso
Community Member
7 years ago

Poor image quality in Storyline 360

Hey guys, I have found a few threads on poor image quality of previous versions of Storyline, however the new 360 version has also very poor image quality when piblishing. Please see attached scre...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
6 years ago

Hi Irina,

Thanks for sharing all those images. It looks like in your comparison files even, one is sized slightly larger than the other? I also saw that you're having a similar discussion here with Alyssa and I'd agree with her ideas to test the Classic player. It looks like the scaling that's occurring within the modern player to fit your browser/screen size may be impacting the overall quality. 

Let's keep the discussion going in that forum page, or if you'd prefer to take it out of ELH our Support Team is standing by! 

  • IrinaPoloubesso's avatar
    IrinaPoloubesso
    Community Member
    6 years ago

    Dear Ashley,

    I do use classic player, and unfortunately support says they cannot replicate the issue, leaving me with evidences on my hands quite helpless.
    Inspite of the 100% image qualit y setting, chosen for publishing in SL, you can see the low-quality JPEG artifacts on the SL fragment, compared with PPT (which , though not perfectly-crisp, at least does not insert the artifacts)

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