Poor image quality in Storyline 360

Hello everyone, 

Since 1 year, we carefully follow the discussion opened by Irina. Our society Alcatel-Lucent Enterprise chose Articulate to provide training to its customers. We encountered exactly the same problems as they were identified in this discussion.

I think that all the considerations around formats and resolutions aren’t enough for a correct output in HTML5. We can’t afford touching up element by element, because we produce large quantity content that constantly evolve and are dedicated to Rapid Learning. Designers work in PowerPoint and use Articulate Presenter (Studio). Unfortunately, the problem is the same as the one encountered in the Storyline. Images, screenshots, etc. are blurry despites a source of good quality.

You have identified these problems. The problem is not just under Chrome. A person from Articulate trained us one year ago and confirmed that technicians were working on this problem. It is useless for us to give you examples. I think you have exhausted enough throughout this discussion.

We are satisfied with the various tools of the suite but we can't take full advantage of our HTML5 output. With Flash our customers used to an irreproachable rendering. Our customers bring us complaints about the quality of our courses.

Do you have new ? 

Thank you so much.

Best regards

Yoann